Terms of service

By using our website, purchasing our services or using our services,

you acknowledge that you have read and agree with our terms of service below.


TABLE OF CONTENT


1-DEFINITIONS

2-WEBSITE USAGE

3-PRIVACY POLICY

4-SERVICES PROVIDED

5-USER RESPONSIBILITIES

6-PAYMENT TERMS

7-USE OF SERVICES

8-INTELLECTUAL PROPERTY

9-CONFIDENTIALITY

10-DISCLAIMERS AND LIMITATION OF LIABILITY

11-TERMINATION

12-GOVERNING LAW

13-AMENDMENTS

14-MISCELLANEOUS

15-CONTACT INFORMATION


1-Definitions


  • "Company": refers to ToTheTop
  • "User": refers to any individual or entity using the Services provided by the Company.
  • "Services": refers to all products and services provided by the Company, including but not limited to business templates, coaching, and advising.
  • "Templates": refers to the business templates provided by the Company for use by users.
  • "online training supports": refers to the training supports access provided by the Company to benefit users.
  • "cloud platforms": refers to cloud platforms usage or access provided by the Company to benefit or for use by users.
  • "Coaching or training": refers to the personalized guidance and advice provided by the Company to users.
  • "Advising": refers to the professional advice and consultation services provided by the Company to users.
  • "Management": refers to the management of the Service provided by the Company for the benefit of users
  • "turn-key delivery": refers to the delivery of some virtual documents, such as files or link to a cloud access, materialising the Service delivered by the Company for use by users.

The following terms and conditions govern all use of this website and all content, services and products available at or through the website (“Terms of Service”)

2-Website usage

This website may contain links to third-party websites that are not owned or controlled by us. The website has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.


We reserves the right to modify or terminate the services or features at any time without notice.


We reserves the right to refuse service to anyone for any reason at any time.


We may, but has no obligation to, remove content and accounts containing content that it determines in its sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


We reserves the right to force forfeiture of any username for any reason.


We reserves the right to reclaim usernames on behalf of businesses or individuals that hold legal claim or trademark on those usernames.


We may contain advertisements, which may be targeted to the content or information on the website, queries made through the website, or other information


You are using this website under your own responsibility.


Information provided on this website are accurate at time of publishing, feel free to inform us if you witness information that has become inaccurate.


Feel free to contact us regarding any request regarding the content of this website.


3-Privacy Policy

INTRODUCTION

Our Privacy Policy outlines how we collect, use, and process your personal data when you visit our website or use our services. We are committed to protecting your privacy and being transparent about our data practices.


What personal data we collect, How do we use your them?

  • Group 1: when provided, your name, your company name, your email and your telephone; in order communicate with you
  • Group2: a unique and anonymous visitor identification number, and events code to understand which path our visitors are following on our website



The legal basis for processing your data?

  • Consent: In certain cases, we may rely on your explicit consent as the legal basis for processing your personal data. When we collect sensitive personal data or engage in marketing activities, we will obtain your consent before processing your data. You have the right to withdraw your consent at any time by contacting us or adjusting your preferences in your account settings. If you would like us to erase your personal data from our database just write from the email you wish that we erase to privacy.out@tothetop.io, with the subject "out".
  • Contractual Necessity: If you enter into a contract with us or request services from us, we may process your personal data to fulfill our contractual obligations to you. This includes processing your data to provide you with the products or services you requested, to communicate with you about your account, or to invoice you for services rendered.
  • Legal Obligations: We may process your personal data to comply with legal obligations to which we are subject. This includes fulfilling our obligations under applicable laws and regulations, responding to lawful requests from government authorities, or assisting in legal investigations.
  • Legitimate Interests: We may process your personal data for our legitimate business interests, provided that such processing does not override your rights and interests. Our legitimate interests may include improving our products and services, analyzing website usage data to enhance user experience, preventing fraud or illegal activities, and conducting marketing activities that are relevant to you.


How we share your data with third parties?

We do not share your data with any other third party than:

  • Group1 data are stored by different SaaS provider we use for CMS, CRM, Mail, Billing
  • Grope 2 are shared with Google Analytics


How we protect your data?

  • Data Minimization: We only collect and process personal data that is necessary for the purposes for which it was collected. We minimize the amount of personal data we collect and anonymize or pseudonymize data whenever possible.
  • Data Security Measures: We implement technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes firewalls, access controls, and regular security assessments.
  • Employee Training: Our employees undergo training on data protection and privacy practices to ensure they handle personal data appropriately and comply with relevant laws and regulations.
  • Third-Party Contracts: When we engage third-party service providers to process personal data on our behalf, we enter into data processing agreements that require them to implement appropriate security measures and comply with data protection laws.
  • Incident Response Plan: We have procedures in place to promptly respond to data breaches or security incidents. This includes notifying affected individuals and authorities and taking steps to mitigate the impact of the breach.


How long we retain your data?

  • Group 1: we keep those data indefinitely including if you've asked us to opt-out of our promotional mail, for the very reason we need to keep a blacklist to avoid contact you again. You can you ask us to erase your data but you take the risk of receiving promotional or transactional mail again, in case you were to give us your coordinates at a fair or fill one of our form. If you would like us to erase your personal data from our database just write from the email you wish that we erase to privacy.out@tothetop.io, with the subject "out".
  • Group2: are retained 14 months by Google Analytics


COOKIE POLICY

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. By clicking "Accept" on the cookie banner or continuing to use our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.

Our Cookie Policy explains how we use cookies and similar technologies on our website. Cookies are small text files that are stored on your device when you visit a website and help us analyze website traffic and user behavior.


Please review our Cookie Policy [hyperlink to cookie policy] to learn about the types of cookies we use, their purposes, and how you can manage your cookie settings.

DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.


We have configured data retention settings within Google Analytics to automatically delete user-level and event-level data after 30 days.


GDPR AND OTHER REGULATIONS

If you are located in the European Union or subject to the General Data Protection Regulation (GDPR), you have specific rights regarding the processing of your personal data.


We comply with the requirements of the GDPR and other applicable data protection laws. If you have questions or concerns about our data practices or your rights under the GDPR, write from the email you wish that we erase to privacy.question@tothetop.io, with the subject "GDPR" and ask your question.

USER RIGHTS

You have the right to:

  • access your personal data
  • correct your personal data
  • delete your personal data

In order to use those right, please contact customer support using the link at the bottom of this page.

4-Services Provided

1. Description of Services:

The Company provides a variety of Services designed to assist businesses around the following topics:

  • business planning for enterprises & startups
  • business & financial forecasting and reporting for enterprises & startups
  • fundraising campaign for enterprises & startups

Our service includes:

  • templates to deliver the service
  • online training supports
  • cloud platforms to enable the delivery of the service and/or for the User usage
  • coaching or training to give User autonomy on the topic
  • management of those topics to save User time
  • advisory about those topic to help User make informed decision
  • turn-key delivery of documents related to those topics

2. Modification of Services: The Company reserves the right to modify or discontinue any Service at any time without notice.


5-User Responsibilities

1. Accuracy of Information: Users agree to provide accurate, current, and complete information when purchasing or using the Services.

2. Compliance: Users agree to comply with all applicable laws and regulations when using the Services.


6-Payment Terms

1. Pricing: The prices for Services are as specified on our website and are subject to change without notice.

2. Payment Methods: We accept various payment methods, including credit/debit cards and other electronic payment methods as specified on our website.

3. Refund Policy: Refunds will be granted at the sole discretion of the Company. Users should review our Refund Policy for more details.

7-Use of Services

Templates

1. License: Users are granted a non-exclusive, non-transferable license to use the Templates for their own business purposes.

2. Restrictions: Users may not resell, redistribute, or sublicense the Templates to any third party.


Coaching and Advising Services

1. Scope: Coaching and advising services are intended to provide guidance and advice to help users achieve their business goals.

2. Limitations: The Company does not guarantee specific results from coaching or advising services. Users acknowledge that the success of their business depends on various factors beyond the control of the Company.


Online Training Supports

Refers to the training materials and resources provided by the Company to users. This includes access to online courses, webinars, tutorials, and other educational content designed to enhance the user's skills and knowledge related to their business needs.


Cloud Platforms

Refers to the cloud-based services and platforms provided by the Company, which users can access to store, manage, and analyze their data. This service aims to enhance the efficiency and scalability of users' business operations through secure and reliable cloud solutions.


Management

Refers to the oversight and administration of the Services provided by the Company for the benefit of users. This includes ensuring the smooth operation, coordination, and support of the various services offered, including templates, coaching, advising, and other resources.


Turn-Key Delivery

Refers to the process by which the Company delivers virtual documents, such as files or links to cloud access, that materialize the Services provided. This delivery method ensures that users receive all necessary materials in a ready-to-use format, facilitating immediate implementation and use.


8-Intellectual Property

1. Ownership: All content, Templates, and materials provided by the Company are the property of the Company and are protected by intellectual property laws.

2. Usage Rights: Users are granted limited rights to use the content and materials as specified in these Terms.


9-Confidentiality

1. Protection of Information: The Company will take reasonable measures to protect the confidentiality of any information shared by users.

2. Exceptions: The Company may disclose confidential information if required by law or if the user gives written consent.


10-Disclaimers and Limitation of Liability

1. No Legal Advice: The Services provided by the Company do not constitute legal advice and are not a substitute for professional legal counsel.

2. Limitation of Liability: The Company shall not be liable for any damages arising from the use of the Services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.


11-Termination

1. Termination by User: Users may terminate their use of the Services at any time by notifying the Company.

2. Termination by Provider: The Company reserves the right to terminate access to the Services at its sole discretion, without notice, for any reason, including but not limited to breach of these Terms.


12-Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.


13-Amendments

The Company reserves the right to amend these Terms at any time. Users will be notified of any changes by posting the updated Terms on our website. Continued use of the Services after any such changes constitutes acceptance of the new Terms.


14-Miscellaneous

1. Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be in full force and effect.

2. Entire Agreement: These Terms constitute the entire agreement between the user and the Company regarding the use of the Services and supersede all prior agreements and understandings.

15-CONTACT INFORMATION

ToTheTop is a brand of SIMVOTEK Ltd, 128 City Road, London, United Kingdom. If you have any question or request regarding our Terms of service please contact customer support using this link.

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About us

ToTheTop is empowering success since 2018!

Operation: Europe, America, Asia, Online...

Administration: 128 City Road, London, United Kingdom

@2018-2024 ToTheTop a brand of Simvotek Ltd. All right reserved.